​Figures from the Office for National Statistics (ONS) show 9,135 shoplifting incidents recorded by West Mercia Police in the year ending June 2025. This represents a 37 per cent increase since 2020. The Charity Retail Association’s 2024 survey showed most respondents acknowledged a rise in shoplifting over the past 12 months, posing a serious challenge to charities and their volunteers. Ansvar Insurance, a specialist charity insurer, has called for increased vigilance and proactive risk management to shield charity shops, their assets, and personnel. Adam Tier, head of underwriting at Ansvar, said: “Charity shops play an essential role in our communities, raising vital funds and offering affordable goods to local people. “Every item stolen from a charity shop represents funds that could have been used for essential services, whether that’s supporting vulnerable individuals, funding research, or providing community programmes. “Unlike larger commercial retailers, many smaller charity shops rely on volunteers and operate on slim margins, making them particularly vulnerable. “Protecting their premises, stock, and, most importantly, their people, is paramount to ensuring operational continuity.” Ansvar has provided five key recommendations for charity shops and not-for-profit organisations to consider incorporating into their security measures. These include minimising on-site cash, providing security awareness training for staff and volunteers, safeguarding high-value donations, ensuring comprehensive insurance protection, and installing visible deterrents like CCTV cameras and mirrors. Mr Tier added: “Theft can be scary and disheartening for those who give their time to support good causes. “By staying alert and putting sensible safeguards in place, charity shops can continue to provide safe, welcoming spaces that make a real difference across Worcestershire’s communities.” Ansvar is part of the Benefact Group, a charity-owned group of financial services companies that donate all available profits to charity and good causes.